Contact Us

Cruise Holiday Enquires

  • Tel: 0800 840 5801
  • Opening Hours
  • Monday to Friday 9am - 9pm
  • Saturday and Sunday - 9am - 8pm

Easter Opening Hours


    • Friday 3 APR 9am - 8pm
    • Saturday 4 APR 9am - 8pm
    • Sunday 5 APR 9am - 8pm
    • Monday 6 APR 9am - 8pm

    River Cruise

    • Friday 3 APR 10am - 7pm
    • Saturday 4 APR 9am - 7pm
    • Sunday 5 APR 9am - 7pm
    • Monday 6 APR 10am - 8pm


  • Imagine Cruising
  • Kingston House
  • Lydiard Fields Business Park
  • Swindon
  • SN5 8UB

Customer Support

  • Opening Hours
  • Monday - Friday: 9am - 5pm
  • Saturday: 9am - 3pm
  • Sunday: Closed
  • Bank Holidays: Closed
  • Emergency Out of Hours Contact Number
  • +44 (0)800 840 5928
  • (Please note that this number is for genuine emergencies only and any calls of a non urgent nature will be asked to call back the following working day)

    Careers with Imagine Cruising

    If you’re thinking of jumping ship from your current role, we are always looking for highly motivated, customer focused staff who thrive in an exciting, fast paced environment. Sounds like you?

    If so and you have a passion for travel, we’d love to hear from you. Email with a brief outline of your current circumstances and an up to date CV and we’ll be in touch.

    • Registered Office:
    • East House
    • 109 South Worple Way
    • London
    • SW14 8TN

    Imagine Cruising is a trading division of Hays Travel Ltd, Registered address: 25 Vine Place, Sunderland, SR1 3NA. Country of registration: Great Britain. Registered company number: 1990682

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    If you’ve never been on a cruise holiday before it’s likely you’ll have a few questions and concerns – what type of people cruise, will it be formal, are cruise holidays suitable for families? We can answer all this and more to put your mind at ease before your fabulous cruise holiday.



    • We are proud of our awards – notably from the two leading British cruise lines.
    • ‘Tour Operator of the Year’ for Cunard Line.
    • ‘Tour Operator of the Year’ for P& O Cruises.
    • UK Cruise Awards 2012 & 13 as well as Agent Achievement Awards 2014.
    • UK CRUISE AWARDS WINNER 2012 & 2013
    • UK CRUISE AWARDS WINNER 2012 & 2013